Plug Wallet

Everything you need to explore, connect, and interact with Web3 using Plug.

Multi-Chain

Explains how Plug uses one seed phrase to manage multiple wallet addresses across supported chains.

How One Account Is Tied to Multiple Wallet Addresses

Explains how Plug Wallet works as a secure, all-in-one multi-chain solution to store, use, and interact with crypto across blockchains.

How Plug’s Multi-Chain Wallet Works

Explains how Plug helps you track and manage all your tokens across chains from one unified portfolio page.

One Unified Portfolio for All Your Crypto

Overview of how Plug enables secure, cross-chain access to staking, bridging, swapping, and other DeFi features — all in one wallet.

One Wallet for All Web3 DeFi

General

Explains the difference between Principal ID and Account ID in ICP, and when to use each one.

Understanding ICP Addresses

Step-by-step guide to mint ckBTC or ERC-20 tokens into ck tokens on Plug, converting them into ICRC tokens on ICP.

How to Mint ck Tokens

Explains how to stake ICP using Plug via Waterneuron, earn rewards, and receive nICP through liquid staking.

Staking Your ICP

Explains how to unstake nICP through Waterneuron with a delay or swap it instantly for ICP using a DEX.

How to Unstake ICP

Explains what cycles are on ICP, how they replace gas fees, and how you can manage them using Plug.

Understanding and Managing Cycles

Step-by-step guide to mint cycles by burning ICP using Plug. Used to power canisters on the Internet Computer.

How to Mint Cycles

Explains how to send cycles to a canister using Plug, either from an existing tCycle/XTC balance or by burning ICP.

How to Top Up a Canister with Cycles (One-Off)

Explains what Odin is, how it works with Runes, and how Plug lets you hold, view, swap, and send Odin tokens.

What Is Odin?

Explains how to bridge BTC or ckBTC to Odin and receive OdinBTC for trading Runes.

How to Get Odin BTC?

Step-by-step guide to convert native BTC into ckBTC using Plug. Required to access Odin.

How to Get ckBTC from BTC for Odin

Troubleshooting guide for delayed ckBTC after minting with BTC. Includes manual update steps and support link.

I Minted ckBTC but It Hasn’t Arrived

Step-by-step guide to convert OdinBTC back into BTC by withdrawing to ckBTC, then unminting it.

How Do I Get BTC Back from OdinBTC

Odin

Find answers and get help from Intercom Support and Community Experts

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