Minting ckBTC usually takes around 20 minutes. During this time, your BTC is processed on-chain, then ckBTC is credited to your wallet.
If your BTC has been sent but you haven’t received your ckBTC yet, here are a few things to check:
The minting process might still be finalizing. There is often a short delay between BTC confirmation and ckBTC delivery.
You may need to manually update your ckBTC balance. To do this, go to:
DeFi Hub
Tap Mint CK Tokens
Select BTC
Tap Update ckBTC balance
If it’s been more than 30 minutes and you still haven’t received your ckBTC, please reach out to our support team for assistance.