Plug uses two layers of protection:
Your seed phrase
Your password
They serve different purposes, and it’s important to understand the role of each.
🔐 Seed Phrase = Your Wallet
Your seed phrase is a set of 12 randomly generated words. It’s your master key, the one thing that can fully unlock your wallet and recover it on any device.
It’s generated when you create your wallet
It gives full access to all accounts, tokens, and activity
If you lose it, your wallet cannot be recovered
If someone else has it, they can take your assets
This is why you should:
Store it offline, never digitally
Never share it with anyone — not even Plug
Only paste it into the official Plug app or extension, and only when importing a wallet
🔒 Password = Device Protection
Your password is local. It protects access to Plug on the specific device you’re using, mobile or extension.
It is not connected to your seed phrase
It can be different on each device
Changing the password on one device does not affect others
If you forget your password, you can simply re-import your wallet using your seed phrase