If you can’t locate your sub-accounts after opening Plug Wallet on another device, it’s likely due to how sub-accounts are handled when re-importing your seed phrase. Here’s what you need to know and how to resolve the issue:
Understanding Sub-Accounts in Plug Wallet
When you create a Plug Wallet, it automatically generates a primary sub-account. If you create additional sub-accounts (e.g., sub-account 1, 2, 3), they are tied to the same seed phrase. However, when you import your wallet on another device using your seed phrase, only the primary sub-account (sub-account 1) will appear by default.
To view your other sub-accounts, such as sub-account 2 or 3, you need to regenerate them. This process doesn’t create new accounts but restores the existing sub-accounts linked to your wallet.
How to Restore Your Sub-Accounts
Open Plug Wallet and log in.
Select Your Wallet Name from the main screen.
Click "Add Another Wallet".
The system will automatically regenerate your existing sub-accounts before creating any new ones.
This process ensures your previous sub-accounts reappear, along with their associated asset, without creating new ones. After the regeneration, you should be able to see all your sub-accounts as they were before.