Important Context:
Sometimes, swap transactions may fail (more details on why swaps fail can be found here), and the in-wallet reclaim function might not work. In these cases, the best way to reclaim tokens from failed swaps is by using a laptop with the Plug Wallet extension and connecting directly to the DEX provider’s website.
Steps to Reclaim Tokens
Access the Swap Provider’s Website via Extension
If the in-wallet reclaim function fails, you will need to use the Plug Wallet extension on your laptop to access the direct link to the DEX website. Here’s how:
ICPSwap
Open Plug Wallet on your laptop and go to the Swap section.
Select "Fallback" ⚙️ and choose the provider linked to the failed swap.
Find the two tokens involved and click "Try Reclaim on ICPSwap Directly" 🔧 to be redirected.
Or, visit the ICPSwap website directly:
Connect your Plug Wallet and approve the connection.
Click "View All" in the tokens section.
Select the missing token and click "Withdraw" to reclaim your tokens.
ICDex
Visit the ICDex website.
Log in using your Plug Wallet credentials.
Navigate to the swap pair used in your transaction.
Click the "Fallback" 🔄 option to reclaim your tokens.