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In-wallet failed swaps.
In-wallet failed swaps.

Troubleshoot missing tokens from an in-wallet swap by using the fallback option to reclaim your assets.

Updated over 2 months ago

If you havenโ€™t received your tokens after an in-wallet swap, follow these steps to reclaim them:

  1. Open Plug Wallet and go to the "Swap" section ๐Ÿ”„.
    โ€‹

  2. Select the "Fallback" option โš™๏ธ.
    โ€‹

  3. Choose the swap provider linked to the failed transaction ๐Ÿ”.
    โ€‹

  4. Find the two tokens involved in the swap and click the down arrow โคต๏ธ to process the refund ๐Ÿ’ธ.
    โ€‹

More information:

More details on why your swap might fail can be found here.

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